A&J Bathrooms Australia Pty Ltd ACN 139 784 428 and its associated companies (“we”, “our” or “us”) recognise the trust you are placing in us through your dealings with us.  We do everything we can to maintain that trust and are committed to providing you with the best possible experience in customer service.  This is our corporate standard.  Under law, your rights to privacy are also protected.

Scope of our Privacy Policy

Our Privacy Policy explains how we gather information about you and how we may store, maintain and use that information.  Our Privacy Policy applies to our website.  By providing us with your personal information and using our website, you are confirming your agreement to the policies and procedures described in this privacy policy.

Collection of your personal information

We will only collect from you information that is necessary and relevant to our relationship with you.  We may collect the following from you:

  • Your name and contact details such as your physical address, email address and phone number;

  • The name of the domain from which you access the internet; the date and time you access our site(s)

  • The internet address of the website from which you linked directly to our site(s); and other information you may supply to us;

  • Information that may assist us to confirm your financial position or credit history

Why do we collect this information?

There are various reasons why we might need to collect, hold, use or disclose your personal information and this will depend upon the specific service(s) that we are providing to you.  Usually, the main reason that we will need to collect your personal information will be relating to a service that we are providing to you or are about to provide to you and for contacting you in relation to that service(s).  Our main service/s include consultation, management & construction of domestic renovations, refurbishments and the like.

We may also use your personal information for other reasons, including but not limited to:

  • contacting you in relation to an event, special offer or service that you might be interested in,

  • preventing fraud and other criminal activities,

  • assisting us to run our business and to improve our services and performance, and;

  • complying with our legal obligations

There is no obligation for you to provide us with any of your personal information but if you choose not to provide us with your personal information, we may not be able to provide the information, good(s) or service(s) that you require.

Sharing of your personal information

We may disclose information to third party service providers and or contractors.  We take reasonable steps to ensure that recipients of this information do not breach privacy laws in relation to the personal information we disclose.  Where applicable information is shared with these third parties or contractors, they are obliged to observe the confidential nature of such information and are prohibited from using any or all of this information other than for the purpose for which it was provided.

Promotional Communications

We want to communicate with you only if you want to hear from us.  If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe from this list”/”update subscription preferences” at the bottom of any of our communications.

General

By using our website, you are consenting to the collection of information by us in accordance with this Privacy Policy.  Please note that we reserve the right to amend, remove or vary this policy without notice.  If you have objections to this policy you should not access or use our website.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law.  If you would like to do so, please get in touch with us.  You may be required to put your request in writing for security reasons.  A&J Bathrooms reserves the right to charge a fee for searching for, and providing access to your information on a per request basis.